Contact information

5. Contact Us

Questions about a product, your order, or a return? We'd love to hear from you and we'll reply as quickly as we can.

Ilissebilla 📍 165 Bourne Rd, Pangbourne, Reading RG8 7JT, United Kingdom

✉️ ilissebillashop@gmail.com 📞 +44 7472276120

Customer service hours: Monday–Friday, 9:00am–5:00pm (GMT / UK time)

We aim to reply to all emails within 1 business day. For the fastest help with an existing order, please include your order number. Note that we are based in the UK, so replies may arrive outside US business hours.